
QuestPrehab Carbon Reduction Plan (CRP)

Introduction
QuestPrehab is committed to environmental sustainability and actively supports the UK government’s net zero ambitions by delivering digital prehabilitation services that significantly reduce the carbon footprint associated with traditional healthcare pathways. By minimising travel, paper use, and physical resource consumption while ensuring equitable patient access, QuestPrehab leads in environmentally responsible healthcare technology innovation.
1. Carbon Footprint Baseline and Impact
- Travel Emission Reductions: Travel to healthcare appointments is a major contributor to the carbon footprint of surgical pathways. QuestPrehab’s digital delivery model replaces many in-person visits with remote personalised programmes accessible via smartphones or phone calls, achieving an estimated 79-99% reduction in transport-related emissions for patients and clinicians compared to conventional models.
- Digital Service Emissions: While digital platforms do have energy demands related to data centre use, device charging, and network infrastructure, multiple studies show these are substantially lower than emissions avoided by reducing patient travel and facility operations.
- Resource Efficiency: QuestPrehab also reduces paper consumption through digital records, educational materials, and communications, lowering emissions linked to printing and physical waste management.
2. Commitment to UK Net Zero Targets
- QuestPrehab formally aligns with the UK’s legally binding target to reach Net Zero greenhouse gas emissions by 2050.
- The company pledges to contribute actively to interim carbon budgets set by the UK government, maintaining reductions compatible with the Balanced Pathway, which balances emissions cuts with economic growth between 2025-2037.
- Our commitment extends beyond compliance, aiming to embed sustainability into all business functions and technology development to support long-term climate resilience.
3. Key Carbon Reduction Actions for QuestPrehab
Remote Delivery and Digital Model
- Prioritise virtual delivery of prehabilitation to minimise patient and healthcare staff travel emissions.
- Offer flexible engagement pathways including voice call delivery to reach digitally excluded groups without creating additional travel burdens.
Sustainable Office and Operations
- Operate offices on renewable energy tariffs wherever possible and adopt energy-efficient appliances and lighting.
- Encourage remote and flexible working arrangements to reduce staff commuting emissions.
- Adopt cloud services with providers committed to renewable energy usage and low-carbon data centres.
Low Carbon Procurement
- Select suppliers and partners with strong sustainability credentials and carbon management policies.
- Prioritise procurement of goods and services with reduced environmental impact, including energy-efficient hardware and sustainable office supplies.
Waste Minimisation and Circularity
- Maintain paperless workflows and optimise electronic document management.
- Implement rigorous recycling policies and minimise electronic waste through responsible device lifecycle management.
Employee Engagement and Culture
- Provide carbon literacy training and sustainability awareness programmes for all staff.
- Empower employees to identify and implement local carbon reduction opportunities.
- Incorporate sustainability objectives into performance goals.
Measurement, Reporting, and Governance
- Implement systematic measurement of QuestPrehab’s carbon footprint covering:
- Scope 1 (direct emissions from company-owned sources)
- Scope 2 (indirect emissions from purchased energy)
- Relevant Scope 3 (value chain emissions, such as digital infrastructure and business travel)
- Establish transparent internal reporting mechanisms with annual public disclosure of progress.
- Review and update targets and initiatives regularly to maintain alignment with evolving regulations and best practices.
4. Realistic Scope for a SME
- Utilise accessible carbon accounting tools tailored for small businesses, avoiding undue administrative burden.
- Concentrate efforts on areas with highest carbon impact, chiefly reducing travel and office-related emissions.
- Maintain flexibility to scale commitments and resources alongside company growth and resource availability.
- Engage with the NHS sustainability agenda to anticipate requirements for technology suppliers and position QuestPrehab as a preferred sustainable partner.
5. Future Plans and Continuous Improvement
- Explore verified carbon offset schemes for emissions that cannot currently be eliminated, prioritising projects with environmental co-benefits.
- Invest in research collaborations to further quantify the carbon impact of digital prehabilitation and identify new reduction opportunities.
- Continuously update the platform and operational policies to integrate emerging sustainable technologies and best practices.
- Maintain active dialogue with stakeholders—including patients, clinicians, suppliers, and policymakers—to ensure responsiveness to sustainability expectations and innovations.
QuestPrehab integrates environmental responsibility into its core mission by delivering digital health solutions that reduce carbon emissions while fostering equitable access to care. This Carbon Reduction Plan reflects our commitment to meaningful and measurable climate action tailored to the scale and stage of our organisation, positioning QuestPrehab as a leader in sustainable healthcare innovation.